Privacy Policy
1. Introduction
AussieResorts ("we", "our", "us") is committed to protecting your privacy and handling your personal information in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose and safeguard information when you visit our website at aussiereesorts.com (the "Site"). Please read this policy carefully. If you do not agree with its terms, please discontinue use of the Site.
2. Information We Collect
We may collect the following categories of personal information:
- Contact information — name, email address, and message content when you submit our contact form
- Usage data — IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages
- Cookie data — information stored via cookies and similar tracking technologies (see our Cookie Policy)
- Age verification data — we record session-level confirmation that you have acknowledged the 18+ age requirement
3. How We Use Your Information
We use the information we collect to:
- Operate and maintain the Site and its content
- Respond to enquiries submitted through our contact form
- Analyse usage trends and improve user experience
- Ensure compliance with our 18+ age access requirement
- Comply with applicable Australian laws and regulations
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating the Site, provided those parties agree to keep information confidential. We may also disclose information when required by law or to protect our rights.
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact form submissions are retained for up to 24 months. Usage analytics data is retained in aggregated, anonymised form.
6. Your Rights
Under the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Complain about a breach of the Australian Privacy Principles
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us at [email protected].
7. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of internet transmission is 100% secure and we cannot guarantee absolute security.
8. Third-Party Links
Our Site may contain informational references to third-party hotel properties. We are not responsible for the privacy practices of those entities and encourage you to review their respective privacy policies.
9. Children's Privacy
This Site is strictly intended for adults aged 18 years and over. We do not knowingly collect personal information from persons under 18. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the Site following any changes constitutes acceptance of the revised policy.
11. Contact Us
For privacy-related enquiries, please contact our Privacy Officer:
Email: [email protected]
Address: Level 12, 1 Market Street, Sydney NSW 2000, Australia